When will I receive my bill?
Our billing cycle commences from the 1st of the month to the last working day. As one of our commitments to our customers, when you register for your telephone and broadband services with us, you are given a choice of the date you would like your direct debit payment to be taken.
Where can I view my bill?
You can view it in your My TenTel account.
I have exceeded my minutes allowance – can I upgrade to a bigger monthly allowance?
Yes of course you can, call our Customer Service Team on 03330112321.
How can I change my personal details?
By calling our Customer Service Team on 03330 112321 or email us at firstname.lastname@example.org
How can I change my direct debit details?
Your direct debit details can be changed by calling our Customer Service Team on 03330 112321.
Can I take TenTel services for my business?
Yes, however TenTel services are designed for residential purposes and therefore do not offer business support.
How do I contact TenTel?
Call us on: - 03330112321
Complete our contact form
E-mail us on: - email@example.com
Or chat online with one of our advisors www.tentel.co.uk